Privacy policy
PRIVACY POLICY
Last updated: July 1, 2026
RATSSTUDIOAU operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). RATSSTUDIOAU is powered by Shopify, which enables us to provide the Services to you.
This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or otherwise interact with our Services.
By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.
Personal Information We Collect
We may collect the following types of personal information:
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Name
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Email address
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Billing and shipping address
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Phone number (if provided)
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Order and purchase details
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Payment information (processed securely via Shopify and payment providers)
We also automatically collect certain information, including:
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IP address
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Device and browser information
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Website usage data
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Cookies and tracking technologies
How We Use Your Information
We use your personal information to:
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Process and fulfil orders
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Arrange shipping and delivery
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Provide customer support
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Process payments and refunds
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Communicate with you about your order
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Improve our website and services
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Prevent fraud and ensure store security
Sharing Your Information
We only share your personal information when necessary to operate our business, including with:
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Shopify (our e-commerce platform)
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Payment processors (e.g. Shopify Payments, PayPal)
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Printify and print-on-demand production partners
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Shipping carriers
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Analytics and website tools
These third parties only receive the information required to perform their services.
Print-on-Demand Fulfilment
We use a global print-on-demand network (Printify) to produce and ship our products.
This means your order details (such as name, address, and purchased items) may be shared with production partners located in Australia or internationally depending on fulfilment location.
Cookies
We use cookies and similar technologies to:
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Enable website functionality
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Improve user experience
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Analyse website traffic and performance
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Support marketing and advertising (if enabled)
You may disable cookies through your browser settings.
Data Retention
We retain personal information only as long as necessary to:
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Fulfil orders
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Comply with legal obligations
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Resolve disputes
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Maintain business records
International Customers
As we sell internationally, your information may be transferred outside your country of residence, including to Australia and other countries where our service providers operate.
By using this website, you consent to this transfer.
Your Rights
Depending on your location, you may have rights to:
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Access your personal information
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Request correction of your data
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Request deletion of your data (where legally permitted)
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Opt out of marketing communications